LGPD – Law No. 13,709/2018

Bets160 Privacy Policy – Protecting Your Data

The bets160 takes every user's privacy seriously. This document explains, in clear and straightforward language, what data we collect, why we collect it, how we protect it, and what your rights are as a data subject.

Last updated: January 2026
SSL 256
End-to-end encryption
LGPD
Full compliance
0
Sale of data to third parties
24h
Response to requests

Privacy at bets160 in 6 Points

A summary of what you need to know before reading the full document.

Your Data Stays in Brazil

All personal data from Brazilian users is stored on servers located in Brazil or in regions with an equivalent level of protection, as required by the LGPD. No international transfers without your knowledge.

256-bit SSL encryption

All communication between your device and bets160 is protected by 256-bit SSL encryption — the same standard used by banks and financial institutions. Your registration and transaction data are transmitted with complete security.

No Data Selling

The bets160 does not sell, rent, or trade your personal data with third parties for commercial purposes. Full stop. Data shared with partners occurs only when strictly necessary to operate the service.

LGPD in Practice

This policy was drafted in compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). You have legally guaranteed rights — access, correction, deletion, portability and objection — and bets160 makes it easy to exercise each of them.

You Control Your Preferences

Marketing emails and push notifications can be disabled at any time from your account dashboard, with no hassle. Opting out of marketing does not affect essential communications about your account and transactions.

Direct Privacy Channel

Any request related to your data — access, correction, or deletion — can be sent to contato@bets160.best. bets160 responds within 24 hours and resolves most requests within 5 business days.

By using any service provided by bets160, you confirm that you have read and agreed to this Privacy Policy. This policy is an integral part of the Terms & Conditions of the platform. If you have any questions, please contact us via live chat or email before proceeding.

1. Introduction

The bets160 ("Platform", "we") is committed to the protection and responsible handling of its users' personal data. This Privacy Policy explains, in a clear and accessible way, how we collect, use, store, share and protect the data of everyone who uses our sports betting, Live Casino and crash games platform in Brazil.

This policy was drafted in compliance with the Lei Geral de Proteção de Dados Pessoais (LGPD — Law No. 13,709/2018), Brazil's primary data protection law. We take the LGPD seriously — not as a formality, but as a reflection of the genuine commitment of bets160 with the privacy of every Brazilian bettor who trusts the platform.

When you create an account, deposit via Pix, place a bet on the Brasileirão, or access any feature of bets160, you agree to the practices described in this policy. We recommend revisiting this document periodically, especially after updates communicated by email.

2. Data Controller

The controller of personal data collected by bets160 is the company responsible for operating the Platform, with an exclusive focus on the Brazilian market. For the purposes of this policy, the data controller is identified as bets160, accessible at the domain bets160.best.

The Data Protection Officer (DPO) of bets160 can be contacted by email at contato@bets160.best for any matter related to the processing of personal data, the exercise of rights under the LGPD, or clarifications about this policy.

Data Protection Officer (DPO): contato@bets160.best — available to respond to user requests within 24 hours, with resolution within 5 business days for most cases.

3. Data We Collect

The bets160 only collects the data needed to operate the platform safely, lawfully, and efficiently. Excessive data collection goes against our principles — we ask for the minimum required to deliver the best experience.

3.1 Data You Provide Directly

  • Registration: full name, email address, CPF, date of birth, phone number, residential address, and account password;
  • Identity verification (KYC): copy of a government-issued photo ID (national ID, driver's license, or passport) and proof of address;
  • Payment methods: registered Pix key, credit/debit card details (processed by a certified gateway), and bank account information for wire transfers. The bets160 does not store full card numbers — only reference tokens generated by the payment gateway;
  • Support communications: live chat conversation history, sent emails, and call records, where applicable.

3.2 Automatically Collected Data

  • Usage data: betting history, games accessed, access times, and pages visited within the platform;
  • Device technical data: IP address, browser type, operating system, device model, mobile device identifier;
  • Location data: approximate location inferred from IP address for geographic eligibility verification;
  • Cookies and similar technologies: described in detail in section 9 of this policy.

3.3 Third-Party Data

In some cases, the bets160 may receive data from authorized partners for fraud prevention, identity verification or regulatory compliance purposes. In such cases, use is limited to the specific purpose for which the data was shared.

Data Category Examples Required?
Personal identification Full name, CPF, date of birth Yes — registration
Contact Email, phone number Yes — registration
Documents (KYC) Government-issued ID, driver's license, proof of address Yes — withdrawals
Financial Pix key, card token Yes — payments
Behavior Betting history, sessions Automatic
Technical IP address, device, browser Automatic

4. Purpose of Data Use

The bets160 uses collected data exclusively for the purposes listed below. We do not use your data for purposes that are incompatible with the original reason it was provided.

  • Account operation: create, maintain, and manage your betting account, process deposits and withdrawals, credit bonuses, and manage the VIP Program;
  • Verification and security: verify your identity, prevent fraud, detect unauthorized access, and meet legal anti-money laundering obligations;
  • Customer support: answer questions, resolve issues and improve support quality based on interaction history;
  • Personalization: tailor offers, featured odds, and platform content based on your usage history — for example, highlighting Brasileirão markets for users who frequently bet on football;
  • Communications: send transaction confirmations, security alerts, bet result notifications, and — where authorized — marketing communications and promotions;
  • Legal compliance: comply with requests from competent authorities and fulfil tax and regulatory obligations applicable to betting operations in Brazil;
  • Product improvement: analyze aggregated and anonymized usage patterns to improve the platform experience, system speed, and the quality of markets offered;
  • Responsible gambling: monitor behavioral patterns that may indicate problem gambling and trigger protective tools when necessary.

6. Data Sharing

The bets160 does not sell your personal data to third parties — ever. Sharing occurs only in the strictly necessary situations described below, always with contractual protections equivalent to those applied internally.

6.1 Operational Partners

To operate the platform, bets160 works with service providers who may access personal data in the course of their duties:

  • Payment gateways: Pix, boleto, credit/debit card, PicPay, Mercado Pago, and wire transfer processors — who receive only the data necessary to process each transaction;
  • Casino and games providers: Evolution Gaming, Pragmatic Play and other certified providers that operate the live tables and crash games — with access limited to the session identifier, without sensitive personal data;
  • Identity verification services: KYC partners that assist with document validation for withdrawals and regulatory compliance;
  • Infrastructure services: hosting and cloud storage providers that ensure platform availability, bound by contractual confidentiality clauses;
  • Anti-fraud tools: automated systems for detecting suspicious behavior using usage patterns without directly identifying the user.

6.2 Legal Obligations

The bets160 may disclose personal data to government authorities, regulatory bodies, or judicial bodies when required by law, court order, or official investigation. In such cases, we disclose only the minimum necessary to fulfill the legal obligation and, where permitted, notify the user.

6.3 Protection of Rights

In cases involving fraud investigation, money laundering, bonus abuse, or violations of the Terms and Conditions, data may be shared internally between systems of the bets160 or with competent authorities to protect the legitimate interests of the platform and other users.

The bets160 will never ask you to share your password, full banking details, or authentication tokens via email, chat, or any other channel. If you receive a communication requesting this type of information on behalf of bets160, do not respond and contact support immediately.

7. Data Storage & Security

The security of your data is a technical and operational priority at bets160. The protective measures implemented include:

  • SSL/TLS 256-bit Encryption across all communications between your device and the platform's servers;
  • Encryption at rest for sensitive data stored at rest — including KYC documents and financial information;
  • Role-based access control: only staff with a proven operational need are granted access to personal data, and all queries are logged;
  • Multi-factor authentication for internal access to systems that process user data;
  • Continuous monitoring of access attempts and intrusion attempts, with automatic response to anomalies;
  • Encrypted backups with a disaster recovery policy that is tested periodically;
  • Security audits conducted by independent teams at least once a year.

In the event of a security incident that may affect personal data, the bets160 will notify affected users and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD, with details about the nature of the incident and the measures taken.

8. Data Retention

The bets160 retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal and regulatory obligations.

8.1 General Retention Periods

  • Active account data: retained for the entire period your account remains active on the platform;
  • Financial transaction data: minimum of 5 years after the transaction, as required by the Brazilian Federal Revenue Service and the Central Bank of Brazil;
  • KYC data: minimum of 5 years after account closure, in accordance with anti-money laundering regulations;
  • Betting history: minimum of 3 years after each bet, for audit and dispute resolution purposes;
  • Security logs: minimum of 1 year for access logs and 3 years for security event logs.

8.2 After Account Closure

When you close your account with bets160, personal data is anonymized or deleted within 30 days, except for data that must be retained by legal obligation. Anonymized data — which cannot be used to identify individuals — may be kept indefinitely for statistical and product improvement purposes.

Requests for early data deletion will be assessed on a case-by-case basis. bets160 will comply where technically feasible and where there is no legal obligation to retain the data.

9. Cookies & Tracking Technologies

The bets160 uses cookies and similar technologies to ensure the platform works correctly, personalize your experience, and analyze service usage. The types of cookies used are listed below:

9.1 Essential Cookies

Required for the platform to function properly. These include login session cookies, language preferences, and account settings. They cannot be disabled without affecting the site's functionality.

9.2 Performance Cookies

They collect information about how users interact with the platform — pages visited, load times, errors encountered. Data is aggregated and anonymized. Used to continuously improve the performance of the bets160.

9.3 Functionality Cookies

They allow the platform to remember your preferences — such as favorite sports, odds display format, and betting settings. They improve the experience without collecting personally identifiable data.

9.4 Marketing Cookies

Used to personalize communications and, where applicable, measure the effectiveness of campaigns. The bets160 does not share marketing cookie data with external advertisers. You can disable these cookies in your account settings.

How to manage cookies: you can configure your browser to refuse cookies or to be notified when a cookie is set. However, disabling essential cookies may prevent access to critical platform features, such as login and the betting process.

10. Users Under 18

The bets160 is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. Registration requires a CPF and date of birth, which are verified to confirm legal age.

If we identify that an account was created by a minor — whether through a report, document verification, or automatic detection — the account is immediately closed, the data is deleted, and any existing balance is returned to the original payment method.

If you are the guardian of a child or teenager and believe they have created an account with bets160, please contact us immediately at contato@bets160.best. We treat every case involving the protection of minors with the utmost urgency.

11. Your Rights as a Data Subject

The LGPD grants you, as the data subject, a set of rights that bets160 is fully committed to upholding. All rights listed below can be exercised by emailing contato@bets160.best.

Access

Request a copy of all personal data bets160 holds about you, in a readable and organized format.

Correction

Request the correction of incomplete, inaccurate, or outdated information — such as your address, email, or phone number.

Deletion

Request the deletion of your personal data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted before the required period expires.

Portability

Receive your data in a structured, interoperable format for transfer to another service, where technically feasible.

Consent Withdrawal

Withdraw consent previously given for marketing and promotional communications at any time, free of charge and without providing a reason.

Information

To be informed about who your data has been shared with and for what purpose, whenever requested.

Objection

Object to processing carried out on the basis of legitimate interest when you believe your fundamental rights outweigh the platform's interest.

Blocking

Request the temporary suspension of data processing while a correction or deletion request is under review.

To exercise any of these rights, send an email to contato@bets160.best with the subject line "LGPD Rights" and clearly state which right you wish to exercise. bets160 will acknowledge your request within 24 hours and resolve it within 15 business days, as required by the LGPD.

If you are not satisfied with the response, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the Brazilian authority responsible for enforcing the LGPD.

12. Marketing Communications

The bets160 may send marketing communications — such as promotions, bonus offers, Brasileirão highlights, live casino news, and VIP Program updates — only to users who explicitly opted in during registration or at a later time.

12.1 Communication Channels Used

  • Email: weekly communications and promotional alerts relevant to your profile;
  • Push notifications: when the app is installed and notifications have been enabled on your device;
  • SMS: security alerts and, occasionally, featured promotions — with your specific consent only.

12.2 How to Unsubscribe

Opting out of marketing is simple and immediate:

  • Email: click the "Unsubscribe" link in the footer of any bets160 marketing email;
  • Account dashboard: go to Settings → Notifications and disable the desired channels;
  • Email: send a request to contato@bets160.best with the subject line "Cancel Marketing".

Unsubscribing from marketing does not affect essential account communications — such as deposit confirmations, withdrawals, security alerts and VIP Program notifications. These communications are sent regardless of your marketing preferences.

13. International Data Transfers

The bets160 prioritizes storing data on servers located in Brazil. In specific situations — such as the use of cloud infrastructure with redundancy in data centers outside the country, or interaction with international game providers such as Evolution Gaming and Pragmatic Play — data may be transferred to servers in other countries.

When this occurs, bets160 guarantees that:

  • The destination country provides a level of data protection equivalent to or greater than that required by the LGPD;
  • Specific contractual clauses are in place requiring recipients to protect data with the same level of rigor applied by bets160;
  • Data transfers are limited to the minimum necessary for the specific operational purpose;
  • You are informed of this possibility by this policy, and the transfer is covered by the legal basis of contractual performance.

Transparency: betting data processed by live casino providers (such as round results and game history) may pass through the servers of certified providers, which operate in compliance with international gaming regulations. This data does not include sensitive financial information such as full card numbers or banking details.

14. Changes to This Policy

The bets160 may update this Privacy Policy to reflect changes in the services offered, applicable legislation, or industry practices. The version in effect is always the one published on this page, with the last updated date shown at the top of the document.

Material changes — such as updates to the purposes for which data is used, new types of data collected, or new partners with access to data — will be communicated by email at least 7 days before taking effect.

Minor wording adjustments, clarifications, or grammatical corrections will not be communicated individually by email, but the updated date will always be reflected at the top of this page.

Continued use of the platform after any changes take effect constitutes acceptance of the updated policy. If you do not agree with the changes, you may close your account before the effective date and request deletion of your data.

15. Contact & Data Protection Officer (DPO)

For any matter related to this Privacy Policy, the processing of your personal data, or the exercise of your rights under the LGPD, please contact the Data Protection Officer (DPO) of bets160:

DPO Email: contato@bets160.best — use the subject line "Privacy / LGPD" to ensure your request is routed correctly.
Live chat: available 24 hours a day directly on the platform, for general and urgent matters.
Response time: up to 24 hours for acknowledgment of receipt; up to 15 business days for full resolution of the request, as required by the LGPD.

For matters related to responsible gambling — including deposit limits, self-exclusion, or concerns about betting behavior — visit our Responsible Gambling or reach out via the same email with the subject line "Responsible Gambling".

For general questions about using the platform, the Help Center and the FAQ cover most common situations. If your question isn't answered there, 24/7 human support via live chat is available to help.

Privacy Guaranteed. Time to Bet.

Free registration in under 2 minutes. Deposits via Pix from R$ 10.00. Bet on the Brasileirão, live casino and crash games — with full security and transparency.

SSL 256
Data Encryption
LGPD
Guaranteed compliance
0
Data selling
24h
Support available

Bet Responsibly. The bets160 believes that betting is entertainment — not a guaranteed source of income. Set your limits before you start and use the control tools available in your account. If you feel you are losing control, visit our Responsible Gambling. Prohibited for users under 18.

Português